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Home » IT HelpDesk

How to Use the IT HelpDesk
IT HelpDesk Frequently Asked Questions
Community Hotspots

Student and Family Resources

  • Reissue Transcripts and Diplomas
  • Student Gmail Account Setup
  • Troubleshooting Tips
  • Using Your Chromebook at Home
  • How to Update a Chrome Device
  • Helpful Non-EBR Contact Information
  • How to Join a Google Meet

Staff Resources

  • Payroll Password Reset
  • Canvas & Clever Assistance
  • JCampus Assistance
  • SIS Team Assistance
  • Instructional Technology "EdTech"
  • "EBRPSS - Guest" Wifi Requests
  • STUBS
  • Support Staff Email Setup
  • Multi-Factor Authentication (MFA)
  • Chromebook App & Extension Requests
  • Microsoft Teams Tutorials
  • Download Outlook for Mobile
  • IT Checkout Procedure
  • Tech Readiness

Contact Technology

  • 225.922.5524
  • Submit a HelpDesk Ticket

The East Baton Rouge Parish School System and all of its entities (including Career and Technical Education Programs) do not discriminate on the basis of age, race, religion, national origin, disability, or gender in its educational programs and activities (including employment and application for employment), and it is prohibited from discriminating on the basis of gender by Title IX (20 USC 168) and on the basis of disability by Section 504 (42 USC 794). The Title IX Coordinator is Andrew Davis, Director of Risk Management – ADavis6@ebrschools.org, (225) 929-8705. The Section 504 Coordinator is Danielle Staten-Ojo – DStaten@ebrschools.org, (225) 326-5668.